Mkama Tours to Tanzania commits to:
Providing a detailed safety briefing to all trekkers prior to the trek.
Ensuring that all guides are Wilderness First Responder Certified (WFR), are licensed by Kilimanjaro National Park, have significant experience climbing Kilimanjaro and speak English fluently.
Carrying all necessary safety and precautionary equipment including pulse oximeters, emergency oxygen and first aid kits.
Organizing emergency evacuations if necessary.
All trekkers will have insurance to cover the payment of this if problem arise.
Providing clean, purified water to trekkers throughout the trek.

Porter Welfare

Mkama Tours to Tanzania commits to:
Limiting porter loads to 20 kg per porter.
Paying porters a fair salary.
Ensuring porters have enough food for the duration of the trip.
Ensuring that porters have suitable shelter for the duration of the trip.
Providing porters with adequate clothing for the harsh mountain climate.
Treating porters with the respect they deserve.

Quality of Service
Mkama Tours to Tanzania commits to:
Answering emails from all clients in a timely manner.
Providing high quality service throughout the trek, including quality tents and sleeping mattresses, and quality food.

Responsible Travel
Mkama Tours to Tanzania commits to the following guiding ethics:
We realize that every destination is someone else’s home
We should leave places as we would like to find them
We should ensure that communities benefit through our visit